GloriQ is operated by GLORIQ PTE. LTD. We understand how important personal information is to you. Your trust means a lot to us. We will strictly abide by the requirements of laws and regulations and take appropriate security protection measures to ensure the security and controllability of your personal information. To this end, we have developed this Privacy Policy (hereinafter referred to as "This Policy/this Privacy Policy") to help you fully understand how we will collect, use, share, store and protect your personal information, as well as how you manage your personal information during the use of our products and services, so that you can better make appropriate choices. Before you begin to use our products and services, you must carefully read and understand this policy, and after confirming that you fully understand and agree to use the relevant products or services. Once you have started using GloriQ Applications or Services, you represent that you have fully understood and agreed to this Policy. This Privacy policy will help you understand the following:
1. How do we collect and use your information
2. How do we use cookies and similar technologies
3. How do we share, transfer and publicly disclose your information
4. How do we protect your information
5. How do we store your information
6. How do we manage your information
1. How do we collect and use your information
When you visit our website and fill out a form, take a survey, or communicate with us through a third-party website, we collect personal information that you provide to us directly. When you register with us as a customer representative for GloriQ services for administrative purposes, we also collect personal information that you provide directly to us.
The types of personal information that we may collect directly from you include: your name, email address, your photo, zip code, telephone number, information about your data storage preferences, user names, job titles, and any contact information that you unsolicited.
When you visit the GloriQ website, we may collect information about your use of cookies and other similar tools, including:
a. Usage Information: We may monitor user behaviour in relation to access to the GloriQ website and collect information about your use of the applications and features.
b. Log information: When you visit the GloriQ website, we may record information about you, including your IP address, time of access, browser type and language.
Collect information about GloriQ app services
During your use of GloriQ services, GloriQ will collect the information provided by you proactively or arising from your use of the Services in the following ways for the purpose of providing the services to you, optimizing our services and ensuring the security of your account:
1.1 When you use GloriQ, we collect your mobile phone number and email address information. This information is collected to help you use the GloriQ account and protect your account security. Mobile phone numbers are sensitive information, which is collected to meet the requirements of relevant laws and regulations on the network real-name system. If you do not provide this information, you may not be able to use our services normally.
1.2 When you use our Services, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account, we may directly or indirectly collect, store and associate information about the services you use and the way you use them when you use our services or products in the background. This information includes: device model, operating system, process and software list, installed application list, device MAC information, device unique identifier, application ID, login IP address, GloriQ software version number, access method, network type and status, network quality data, operation logs, service log information (such as your services in use) Failure information) and other log information, which is the basic information that must be collected to provide services.
1.3 When you use GloriQ, we will record your geographic location information with your express consent. The purpose is to count the area where the user is located so that we can provide you with a better service. This information is sensitive. Refusal to provide such information will only prevent you from using the above functions, but will not affect your normal use of GloriQ's other functions.
2. How do we use cookies and similar technologies
In order to ensure the normal operation of the website and provide you with a more convenient access experience, we may use various technologies to collect and store data about your access to GloriQ application software services. When you access or re-access GloriQ application software services, we can identify you through data analysis to provide you with better and more services. These data files may be cookies, flash cookies or other local storage provided by your browser or related application (collectively, "cookies").
3. How do we share, transfer and publicly disclose your information
1. Sharing
We do not share your personal information with companies, organizations and individuals other than your company, except in the following cases:
1.1 Sharing under legal circumstances: We may share your personal information in accordance with laws and regulations, litigation, dispute resolution needs, or administrative and judicial authorities according to law.
1.2 Express consent to share: After obtaining your express consent, we will share your personal information with other parties.
1.3 When you actively choose to share: Only by sharing your personal information and personal sensitive information can you provide the third-party products and services you need. For example: Sharing with Authorized Partners: For the purposes described in this Privacy Policy, some of our services will be provided by us jointly with authorized partners. We will only share your information for lawful, legitimate, necessary, specific and explicit purposes. Authorized Partners may only have access to the information they need to perform their duties and may not use this information for any other purpose unless you expressly consent otherwise. For children's personal information, we do not allow partner representation.
1.4 Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business. These support include our commissioned technical cooperation research and development services, cloud computing services, GloriQ app software platform software promotion and deployment services, customer service, payment facilitation and other cooperation scenarios.
1.5 For statistical analysis and other purposes, our products may integrate with umeng +SDK. umeng +SDK needs to collect your device Mac address and unique device identifier (IMEI/android ID/IDFA/OPENUDID/GUID/IP address /SIM card IMSI information) to provide statistical analysis services and device application performance monitoring services. Troubleshoot the cause of the application performance crash.
1.6 We will conduct strict security checks on the application program interfaces (apis) and software tool development kits (SDKS) of authorized partners to obtain relevant information, and agree on strict data protection measures with authorized partners. Allow them to process personal information in accordance with our purposes of entrustment, the Service Description, this Privacy Policy and any other relevant confidentiality and security measures.
2. Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
2.1 Express consent to transfer: After obtaining your express consent, we will transfer your personal information to other parties;
2.2 In the event of a merger, acquisition or liquidation of GloriQ application software service providers, or other circumstances involving a merger, acquisition or liquidation, such as the transfer of personal information, we will require the new company or institution holding your personal information to continue to be bound by this Privacy Policy, otherwise we will require the company, organization or individual to seek your authorized consent again.
3. Public disclosure
We will only publicly disclose your personal information in the following circumstances:
3.1 With your express consent or based on your active choice, we may publicly disclose your personal information;
3.2 If we determine that you have violated laws or regulations or seriously violated the rules of the GloriQ Application Software Agreement, or to protect the personal and property safety of GloriQ Application Software and its affiliated users or the public from infringement, we may, in accordance with laws and regulations or the rules of the GloriQ Application Software Agreement, Including related violations and measures taken by GloriQ Applications against you, disclosure of your personal information.
4. Exceptions to the sharing, transfer and public disclosure of personal information without prior authorization
Under the following circumstances, the sharing, transfer and public disclosure of your personal information do not require your prior authorization and consent:
4.1 Involving national security and national defense security;
4.2 Involving public security, public health and major public interests;
4.3 Those related to criminal investigation, prosecution, trial or execution of judgments;
4.4 In order to protect the life, property and other major legitimate rights and interests of you or other individuals, but it is difficult to obtain the consent of the person;
4.5 Your own personal information disclosed to the public;
4.6 Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
4. How do we protect your information
1. Protection technical measures
In order to protect the security of your information, we take reasonable and practicable security measures that comply with industry standards to protect your information and prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, the data exchange between your GloriQ application software and the server is protected by SSL protocol encryption; At the same time, we provide HTTPS protocol secure browsing mode for GloriQ application website; We will use encryption technology to improve the security of personal information; We will use trusted protection mechanisms to prevent malicious attacks on personal information; We will put in place access control mechanisms to ensure that only authorised persons can access personal data; We will conduct security and privacy protection training courses to increase employees' awareness of the importance of protecting personal information.
2. Management and organizational measures
GloriQ app software has an industry-leading data security management system centered on data life cycle, improving the security of the entire system from the aspects of organization construction, system design, personnel management, product technology and so on.
3. Personal information management
We take strict management measures for employees who may have access to your information, including but not limited to taking different permission controls according to different positions and monitoring their operations. We will provide appropriate security measures based on existing technology to protect your information and provide reasonable security guarantees. We will do our best to prevent the disclosure, damage or loss of your information. We will conduct security and privacy protection training courses to increase employees' awareness of the importance of protecting personal information.
4. Response to personal information security incidents
If our physical, technical or management protection facilities are damaged, resulting in unauthorized access to information, public disclosure, tampering or destruction, so that your legitimate rights and interests are harmed, we will promptly initiate emergency plans and take reasonable relief measures to minimize the impact on your personal information and other rights and interests. After the occurrence of a personal information security incident, we will inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, and the remedial measures provided to you in accordance with the requirements of laws and regulations (no later than 30 natural days). We will notify you of the relevant information of the event one by one through email, letter, telephone, push notification, etc. If it is difficult to notify the personal information subject, we will make an announcement in a reasonable and effective way. At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
5. How do we store your information
The personal information we collect and generate in the course of our operations in the People's Republic of China will be stored in China. We will take reasonable and practicable measures to avoid the collection and processing of irrelevant personal information. Unless retention is required by law, we will only retain your personal information for the period necessary to achieve the purposes described in the Cost Policy. For example, in accordance with the requirements of the Network Security Law of the People's Republic of China, we may retain web logs related to your use of GloriQ app software application services for not less than six months; According to the Regulations on the Management of Mobile Internet Application Information Services, your log information shall be stored for at least 60 days. Our criteria for judging the above period include:
1. Complete the transaction purposes related to you, keep the corresponding transaction and business records, and respond to your inquiries or complaints that may arise;
2. Ensure the safety and quality of the services we provide to you;
3. Whether you agree to extend the retention period;
4. Is there any other special agreement on the retention period?
After the retention period has expired, we will delete or anonymize your personal information as required by applicable law.
6. How do we manage your information
You can access and manage your information in the following ways:
1. Query, correct and supplement your information
You have the right to inquire, correct or supplement your information. You can do this in the following ways:
a. The company's management personnel can log in to the website to inquire, correct and supplement the relevant data information;
b. Employees can contact the person in charge of the company to supplement and replace relevant information.
2. Delete your information
Employees can contact company officials to delete information.
Company administrators can contact GloriQ to delete information.
In the following cases, you may contact us to request the deletion of your personal information:
a. If our processing of personal information violates laws and regulations;
b. If we collect and use your personal information without your express consent;
c. Our processing of personal information is a material breach of our agreement with you;
After we have assisted you in deleting the relevant information, we may not be able to immediately delete the relevant information from the backup system due to applicable laws and security technologies. We will store your personal information securely and limit any further processing until the backup can be erased or anonymized.
3. Cancel the account
Employees can contact the company management to apply for the cancellation of the account.
The company administrator can contact GloriQ to cancel the account.
After you cancel your account, we will stop providing you with products or services and delete or anonymize your personal information as required by applicable law.
7. How is this policy updated
Because our services and technologies are updated and optimized based on your and other users' needs, when new services and business processes change, we may update our Privacy Policy to inform you of specific changes. However, we will not limit your rights under this Policy without your express consent. We will post any changes to this policy on the system website.
For significant changes, we may also provide more prominent notice (including solicits comments through GloriQ app publicity, publishing notices, and even providing you with pop-ups).
Major changes referred to in this Policy include, but are not limited to:
1. Our service model has changed significantly. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc.;
2. There has been a significant change in our control. If the information controller is changed due to merger and reorganization;
3. The main objects of personal information sharing, transfer and public disclosure have changed;
4. Your rights to participate in the processing of personal information and the way you exercise those rights have changed significantly;
5. The department responsible for handling the protection of personal information, contact information and complaint channels have changed.
8. How can contact us
If you have any questions about this Privacy Policy, please contact us through the following ways.
Email: support@gloriq.com
We will reply within 15 working days.